CLIENT ADVISOR
  • Suzhou Matro
  • Jiangsu Province-Suzhou

For more than 160 years, men and women at Louis Vuitton have shared the same spirit of excellence and passion, reaffirming their expertise every day. With us, every career is a journey, filled with excitement and challenge, desire and daring. There is no better way to reveal your potential. Explore, develop, innovate, create... Every journey is unique. Today, Louis Vuitton invites you to discover your own.


As a Client Advisor, you will be an ambassador of the Brand, ensuring that every Client is treated according to the Louis Vuitton promise. You will strive to discover your Clients and their every need, and to guide them across the Brand. You will proactively reach out to your Clients in order to achieve individual and team goals.


DUTIES & RESPONSIBILITIES

- Drive and achieve individual and team objectives and be accountable for sales results.

- Welcome every Client and provide the best Client experience.

- Advise Clients across the brand and all product categories.

- Engage with Clients to develop long-term relationships, leveraging different clienteling tools, in order to foster brand loyalty.

- Perform as a team-player, participate in all activities contributing to the overall objectives of the store.

- Learn and master brand and product knowledge.

- Respect Louis Vuitton brand standards in terms of grooming and behavior.

- Follow the company’s policies and procedures.

KEY REQUIREMENTS & COMPETENCIES

- Full-time diploma or above.

- More than two years of work experience in boutique retail or related service industries.

- Candidates with a background in high-end clothing, footwear, and watch products are preferred.

- Possess proactive sales awareness and service skills.

- Diligent and eager to learn, with a good team spirit.

- Standard Mandarin, proficiency in daily oral English is preferred.

- Understand basic computer operations.

Overview
Location:
Jiangsu Province-Suzhou
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